Privacy Policy

Elite House ("we", "us", "our") operates elitewholesalekuwait.com. This Privacy Policy explains what information we collect when you use our site, how we use it, and the choices you have. By placing an order or creating an account with us, you agree to the practices described here.

Information We Collect

When you create an account, browse our catalog, or place an order, we may collect:

• Your name, email address, and phone number
• Your delivery address (governorate, block, street, building, floor, and apartment)
• Your order history and the items you have purchased
• Any messages you send us, for example through WhatsApp or our contact details

How We Use Your Information

We use the information above only to:

• Process, prepare, and deliver your orders
• Contact you about your order — for example to confirm delivery details
• Respond to your questions and provide customer support
• Maintain your account, including your order history, addresses, and wishlist

Payment & Cash on Delivery

All orders on our site are paid with Cash on Delivery. We do not collect, process, or store any debit or credit card details — you simply pay the delivery rider in cash when your order arrives.

Sharing Your Information

We do not sell or rent your personal information to anyone. Your name, phone number, and delivery address are shared only with the delivery personnel responsible for getting your order to you.

Cookies

Our site uses essential cookies to keep you logged in and to remember what is in your shopping cart while you browse. These cookies are required for the site to work and are not used to track you across other websites.

Data Security

Your account password is encrypted and never stored in plain text. We take reasonable steps to protect your information, but no online system can be guaranteed 100% secure.

Your Rights

You can review or update your account details and saved addresses at any time from your account page. If you would like your account or personal information deleted, contact us using the details below and we will action your request.

Contact Us

If you have any questions about this Privacy Policy, reach out to us:

• Phone: +965 551 55338
• Email: elitehouse499@gmail.com